Forgotten password
Edited
If you do not remember your password for SessionBox, you need to open the SessionBox One application and click on the 'Forgot password' link as shown below:
On the next screen, you can enter your email address. Please ensure that you use the email address associated with your SessionBox account. When you are ready, click the 'Send' button:
You will receive a recovery code via email, and you will be asked to insert this code into your extension and then press the 'Recover' button:
You will be asked to create a new password and then confirm it by entering it again:
If you have changed your password successfully, you will receive this notification:
You can now login with your new password to the application.